I apologize for the delay. As much as our naysayers would like to think that we were stalling, we had more pressing things to do. This particular thread has been in our minds since another member of this message board had crudely turned our attention to it a month ago. But like I said in what we posted in the boards, Claudio wanted more attention be given to the launch of version 4 .
In the matter of spamming, the poster we hired was instructed to post on the proper channels. We had him specifically post at the Chill Section of this message board primarily to spark conversation on non-technical threads. That had been the intent all along. That is probably why we never saw the offending thread about AdultSiteCMS. If the moderator (Tigger) felt we were truly malevolently spamming, they would had told us to stop, and we would have. No problem there. Our poster posted a topic there because it was appropriate to that area of the forum. The topics he had posted were arguably within the theme of the section of that message board. And it's not as if he was posting questionable offensive content. In all the forums we had him post, the only messages we got were when a thread has been moved. And they were few. If you have problems with the threads posted in the message board, then don't read it! Nobody's forcing you to.
Now, with regards to one of the posters' concern with an early version of our software, I have given Coperdk's complaints to Claudio since he was the one who dealt with the person years ago. Below are his comments. Now, we don't expect people to be satisfied with the answers. Because sometimes, people don't have an open mind. They'd rather vent and point fingers. It's just easy to complain about why things didn't turn out the way they wanted. We just hope the other people would understand that we do try to rectify things. As other people might insinuate that we leave customers on the lurch, we do try
to help.
So before I leave the proverbial mike to Claudio, I would just like to give some advice to people who have complaints about our technical support. Don't hide in a message board and just kvetch about not getting your way. Please go to us directly.
With AdultSiteCMS, my experience is that ... you DO waste your time.
- I am sorry to hear that, I am sure if you had contact us we would have saved you a lot of time. Upgrades are also free so now we are on CMS 4.0. Again it would have saved you a lot of time.
The software does NOT easily support theming, because a lot of the layout is hard-coded in the main files.
- As mentioned before, theming of the members area is done just like a regular Wordpress theme. The tour contains our custom files which does require you to have a good foundation of php if you want to heavily modify them. If you simply want to change header, footer and theme colors, all of this is done in the admin on all version of AdultsiteCMS.
The multi-language utility does NOT work beyond Wordpress 2.8 and ASCMS is shipped on a Wordpress 3.0.3 which means more important features, such as multilingual text, does not work in most cases.
- This is simply not true. All our versions work with the latest Wordpress versions. You may have upgraded it and broke it. We also offer helping you upgrade it for free.
The models area show wrong videos/photos for models (bad matching)
- Bad matching in the model area is caused by corrupted data related to the tagging system used in Wordpress. Having models with no images, no names, and mixing up tags with category names are the reason why things get screwed up. Again, we have fixed this in later versions. We would have been happy to help you upgrade your system or at least provided you with a zip with the original release.
The video and photo lists (on a stock copy) mess up the thumbnails
- Only if you have no thumbnails on some sets. Again fixed on later versions.
The featured/preview flash code doesn't work out-of-the-box
-I have no idea what you mean. we use Cinemaplayer and now use JW player. Both are third party players. You can put in any player you want like Flowplayer.
In short, I wasted 50+ hours on this. To make matters worse, I have had Claudio look at some of the things and the only thing he managed to get to work was the images (photo/video sections) that now show the right thumbnail.
- Haven't we fixed your thumbs issue?
What is this??? A first year student trying to make some extra cash? We paid $250 for software that was supposed to work out of the box.
- Coperdk, you are just being rude. When we installed the software for you, it worked. Once things got corrupted, it did not and we fixed it. We later added checks against this corruption in case it happened.
The SECOND BIGGEST problem, as far as I can gather, is that he uses Wordpress as a base, but does not use Wordpress code or standards to code his part. Which also means that it is very difficult to get plugins to work.
- Again, I have mentioned this many times. We have purposely created AdultsiteCMS to avoid having Wordpress manage the protection of content using a session based membership authentication and content protection method or any other similar method. We are currently working on an AdultsiteCMS4 Pro version which will have this and be 100% Wordpress. However, it will be more expensive and will require many more server libraries.
We want to keep AdultsiteCMS simple and inexpensive. This is why we built it this way.
- AdultsiteCMS requires no knowledge of Postbacks or billing integration. You just protect the /members folder with .htaccess or a similar method.
- AdultsiteCMS requires no special server requirements over those required by Wordpress which means it can work on any VPS or even a shared hosting environment.
- AdultsiteCMS IS turnkey, which means all you need to do is add a custom header choose a theme have a company like CCbill protect the members folder and add your join links and content and go live. No other Adult CMS is so simple and requires so little technical knowledge!
- AdultsiteCMS allows you to custom add anything you want – you must however, have the technical knowledge in order to do so. Wordpress is fairly complex to understand. Some of customers have added digital downloads or social networking modules or paypal payment modules, etc.
But the BIGGEST problem, the ABSOLUTELY UNFORGIVABLE problem, is that the software does NOT utilize your video/photo titles and article text for SEO purposes in the tour area. THAT IS THE WORST MISTAKE EVER!!!
- I am not really sure what you mean here except to say that our URLs are
SEO friendly including the titles and tags (at least on later versions). If you need more
SEO friendly plugins added you could have asked us to add them for you.
SIMPLY PUT: You could have just installed a simple Wordpress on your root folder / and then iframed or included our tour pages as dynamic content into your Wordpress and this would have allowed you all the things you wanted without much development . I wish you had asked ask about it, rather than simply slamming us on this board years later.
We are shopping for something else and see ASCMS as a failure, costing $250 plus 50 hours of frustration on top of the 30-40 hours I spent adding material to it.
- I'm sorry you feel that way. But the truth of the matter is, you could have done all you wanted had you contacted us and explained it so we could have helped you.
STAY AWAY FROM IT... at least, until the issues are corrected, which might be never.
- This is uncalled for. No wonder you are still looking for a solution, it seems your technical knowledge is very limited . You spent 50 hours on something we can resolve in 2-3 hours. Also your patience seems limited. Most of my clients who are making good money with AdultsiteCMS are too busy managing their sites to post negative comments about a product they purchased years ago.
We helped you with 2 free installs on multiple servers. We helped you with specific Danish language issues and train you to put in the right tags.
You re-wrote the entire Danish language translation and sent it to us - is this part of his 50 hours? I don’t even want it - we use professional translators which are familiar in adult language terms.
I will say this in general, no script or software will act as a front line support for your business. If you are running any CMS program as the back-end of your site, you will lose money. You need to either be very technical or learn quickly and wear many hats. Be ready to be wake up on the middle of the night if your site is down for any reason. You could also hire a server admin, a webmaster, a designer (if you need custom design) and make sure that you have at least 3 servers running in 3 locations - development, deployment (live) and a backup server.
I cannot tell you how many clients who seem to not fully understand the benefits of having backups or not making live changes and breaking their sites without any way to revert changes. I know, its a question of cost usually, but I would never run anyone's site with all these contingencies.